Fast, Cheap, or Good: The Conundrum of…
When it comes to decision-making in our daily lives, we often face a trifecta of options: fast, cheap, and good. The challenge is that you can usually only pick two out of three of these qualities. So, for example, if you want…
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Customer Service? Use LEFT to Make Things…
Our clients are our bread and butter, and we owe it to them to provide exceptional customer service and support. I learned about the acronym LEFT many years ago and it has stuck with me. LEFT is a handy mnemonic that can be practiced in customer…
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Is Your Dog A Support Animal or Sidekick? A…
Although the terms Service Dogs, Emotional Support Dogs, and Therapy Dogs are often used interchangeably, there are distinct differences when it comes to their roles and their rights. While all three types of assistance dogs play valuable roles in…
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